Glossary

• ActiveX Control: A type of Browser Plug-in that is downloaded and executed by the Microsoft Internet Explorer Web browser.
• Browser Helper Object (BHOs): A Type of Browser Plug-in that is executed each time the Microsoft Internet Explorer Web browser is launched. Toolbars are a common form of BHO.
• Mozilla Firefox Extensions: A Browser Plug-in specific to Mozilla Firefox.

BundlingThe practice of distributing multiple pieces of software together, so that when the software ‘bundle’ is installed, multiple components may be installed. In many cases, bundling is a convenient way to distribute related pieces of software together. However, in some cases, unwanted software components, such as nuisance or harmful adware, can be bundled with programs users want, and can thereby be downloaded onto their computers without notice or consent.

C

Cookie

A piece of data that a website — or a third party that was commissioned or approved by the website — saves on users’ hard drives and retrieves when the users revisit that site. Some cookies may use a unique identifier that links to information such as login or registration data, online ‘shopping cart’ selections, user preferences, websites a user has visited, etc. See also Tracking Cookies.

D

Dialer

Dialer is a colloquial term for Dialing Software.

Dialing Software

Any program that utilizes a computer’s modem to make calls or access services. Users may want to remove Dialers that dial without the user’s active involvement, resulting in unexpected telephone charges and/or cause access to unintended and unwanted content.

Distributed Denial-of-Service (DDoS) Attack

A means of burdening or effectively shutting down a remote system by bombarding it with traffic from many other computers. DDoS attacks are often launched using the compromised systems of Internet users, often using botnets.

Downloader

A program designed to retrieve and install additional files. Downloaders can be useful tools for consumers to automate upgrades of essential software such as operating system upgrades, browsers, anti-virus applications, anti-spyware tools, games and other useful applications. Unauthorized downloaders are used by third parties to download potentially unwanted software without user notification or consent.

Drive-by-Download

The automatic download of software to a user’s computer when he/she visits a website or views an html formatted email, without the user’s consent and often without any notice at all. Drive-by-downloads are typically performed by exploiting security holes or lowered security settings on a user’s computer.

Droneware

Programs used to take remote control of a computer and typically used to send spam remotely, run Distributed Denial-of-Service (DDoS) Attacks or host offensive web images. See also Botnet.

E

End User License Agreement (EULA)

An agreement between a producer and a user of computer software that specifies the terms of use putatively agreed to by the user. The software producer specifies the parameters and limitations on use, which comprise a legally binding contract. Some companies use the EULA as the sole means of disclosure of a program’s behavior (including Bundling, use of the user’s data, etc.).

Exploit/Security Exploit

A piece of software that takes advantage of a hole or vulnerability in a user’s system to gain unauthorized access to the system.

H

Hacker Tool

Security Analysis Software that can be used to investigate, analyze or compromise the security of systems. Some Hacker Tools are multi-purpose programs, while others have few legitimate uses.

Hijacker

System Modification Software deployed without adequate notice, consent, or control to the user. Hijackers often unexpectedly alter browser settings, redirect Web searches and/or network requests to unintended sites, or replace Web content. Hijackers may also frustrate users’ attempts to undo these changes, by restoring hijacked settings upon each system start.

Host File

A file, stored on the user’s computer, used to look up the Internet Protocol address of a device connected to a computer network. Some Spyware has been known to change a host file in order to redirect users from a site that they want to visit to sites that the spyware company wants them to visit.

K

Keylogger (or Keystroke Logger)

Tracking Software that records keyboard and/or mouse activity. Keyloggers typically either store the recorded keystrokes for later retrieval or they transmit them to the remote process or person employing the keylogger. While there are some legitimate uses of keyloggers, but they are often used maliciously by attackers to surreptitiously track behavior to perform unwanted or unauthorized actions included but not limited to identity theft.

O

Objective Criteria

The behavioral factors which anti-spyware companies use to decide whether to consider a process or program Spyware.

P

Packer

A program that can compress and/or encrypt an executable file in a manner that prevents matching the memory image of that file and the actual file on disk. Sometimes used for copy protection, packers are often used to make Spyware less easy to analyze/detect.

Passive Tracking Technologies

Technologies used to monitor user behavior or gather information about the user, sometimes including personally identifiable or other sensitive information.

Password Cracker

Security Analysis Software designed to allow someone to recover or decrypt lost, forgotten or unknown passwords. Password Cracker can guess a password by running a brute-force attack, e.g. testing each character combination to find the right password, or by running a dictionary attack, e.g. testing common words from large dictionaries, which could be used as password by users. While they can be a legitimate tool used by security administrators and law enforcement officers, Password Crackers pose a significant security and privacy threat when used illicitly.

Personally Identifiable Information (PII)

‘Personal information’ is information concerning an identified or identifiable individual, the collection, use or disclosure which the individual would ordinarily want to control. Different anti-spyware vendors will apply their own definitions of ‘personal information’ within their own anti-spyware applications in response to the needs and preferences of their customers.

Port Scanner

Security Analysis Software used to discover what computer network services a remote system provides. Port scanning indicates where to probe for weaknesses.

Potentially Unwanted Program (PUP)

An application that does not display malicious behavior yet raises minor security/privacy/behavioral concerns where its usefulness could be disputed.

Privacy Policy

A legally binding notice of how a company deals with a user’s personal information. The privacy policy should contain information about collecting information and the secondary uses of data, including how information is shared with third parties and who those third parties are.

Privilege Elevation

A process that allows an individual or device to gain unauthorized privileges, usually administrator level access, on a computer or network.

R

Registry

A database integrated into certain operating systems which store information, including user preferences, settings and license information, about hardware and software installed on a user’s computer.

Registry Keys

The individual entries in the Registry. The value of the keys is changed every time a new program is installed or configuration settings are modified. Spyware often changes registry key values in order to take control of parts of the system. These changes can impair the regular function of the computer.

Remote Access/Administration Tool (RAT)

An executable application designed to allow remote access to or control of a system. RATs are a type of Remote Control Software. While there are many legitimate uses of RATs, they can be used maliciously by attackers to start or end programs, install and uninstall new software, or perform other unauthorized actions.

Remote Control Software

Any program used to allow remote access or control of computer systems.

Risk Modeling

The process used by anti-spyware vendors to determine the categorization of Spyware, both in terms of level and type of risk.

Rootkit

A program that fraudulently gains or maintains administrator level access that may also execute in a manner that prevents detection. Once a program has gained access, it can be used to monitor traffic and keystrokes; create a backdoor into the system for the hacker’s use; alter log files; attack other machines on the network; and alter existing system tools to circumvent detection. Rootkit commands replace original system command to run malicious commands chosen by the attacker and to hide the presence of the Rootkit.

S

Screen Scrapers/Screen Capturers

Tracking Software that records images of activity on the computer screen. Screen Scrapers typically either store the recorded images and/or video for later retrieval or they transmit them to the remote process or person employing the Screen Scraper. There are some legitimate uses of screen scrapers, but they are often used maliciously by attackers to surreptitiously perform actions that can include identity theft.

Security Analysis Software

Any program used by a computer user to analyze or circumvent security protections.

Snoopware

Sometimes used as a synonym for the narrower definition of Spyware – i.e. Tracking Software.

State Management Tools

Technologies used to store and make information available about the ‘state’ of a system – i.e. information about current conditions and operations. Cookies are the most common form of a State Management Tool since they can be used to store data provided to a website and maintain a Web application session.

System Modifying Software

Any program used to modify users’ systems and change their experience, such as by altering their home page, search page, default media player, or lower level system functions.

Spyware

The term Spyware has been used in two ways. In its narrow sense, Spyware is a term for Tracking Software deployed without adequate notice, consent, or control for the user. In its broader sense, Spyware is used as a synonym for what the ASC calls ‘Spyware (and Other Potentially Unwanted Technologies).’ Technologies deployed without appropriate user consent and/or implemented in ways that impair user control over: Material changes that affect their user experience, privacy, or system security; Use of their system resources, including what programs are installed on their computers; and/or Collection, use, and distribution of their personal or other sensitive information.

Stream Files

See Alternate Data Stream.

System Monitor

Tracking Software that is used to monitor computer activity. System Monitors range in capabilities but may record some or all of the following: keystrokes, screen captures, e-mails, chat room conversations, instant messages, websites visited, usernames, passwords or other types of data in transit. The information is typically either stored for later retrieval or transmitted to the remote process or person employing the Monitor. Keyloggers and Screen Scrapers are types of System Monitors.

T

Tracking Cookies

A Tracking Cookie is any Cookie used for tracking users’ surfing habits. Tracking Cookies are a form of Tracking Technology. They are typically used by advertisers wishing to analyze and manage advertising data, but they may be used to profile and track user activity more closely. However, tracking cookies are simply a text file, and a record of visits or activity with a single website or its affiliated sites.

Tracking Software

Software that monitors user behavior, or gathers information about the user, sometimes including personally identifiable or other sensitive information, through an executable program.

Tricklers

Automatic Download Software designed to install or reinstall software by downloading slowly in the background so the download is less noticeable (and does not impair other functions). Tricklers are typically used to enable a Spyware program to install silently or to reinstall after a user has removed components of the program from his or her computer.

Trojan

A program that appears to do one thing but actually does another (a.k.a. Trojan Horse).

U

United Virtualities Persistent Identification Element (PIE)

United Virtualities PIE is a Tracking Technology designed to be an alternative to a Cookie, utilizing Macromedia Flash. It is an example of a Passive Tracking Technologie.

User

The system owner or the designated administrator. In a household, this is commonly the person operating the computer.

V

Virus

Code that recursively replicates a possibly evolved copy of itself. Viruses infect a Host File or system area, or they simply modify a reference to such objects to take control and then multiply again to form new generations.

W

Worm

Worms are network Viruses, primarily replicating on networks. Usually, a worm will execute itself automatically on a remote machine without any extra help from a user. However, there are worms, such as mass-mailer worms, that will not always automatically execute themselves without the help of a user.

Z

Zombie

A system that has been taken over using Remote Control Software. Zombies are often used to send spam or to attack remote servers with an overwhelming amount of traffic, a Distributed Denial-of-Service (DDoS) Attack. A collection of many zombies comprise a botnet.